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Zygon Baltic Consulting Terms of Service
We organize and conduct individual training and group training. The training group has from 4 participants. The optimal number of participants in a group is from 6-8 participants (if the training involves the performance of practical tasks for the acquisition of the subject).
We organize and conduct lectures with up to 250 participants.
Participation in the training is possible:
1. if prepayment for training has been made;
2. if an Agreement on receiving a training service has been concluded prior to the training.
If prepaid for studies has been made, but the group is not completed:
1. Within 1-14 days we return the paid tuition fee;
2. agree on the participant's participation in the next study group;
3. we agree on the provision of individual training (individual study program acquisition in a smaller number of hours).
If the training has been prepaid, but the participant informs that he / she will not be able to attend the training, we agree on the partial or full return of the paid amount, or we agree on the participation of the participant in another training group.
If a prepayment for the training has been made, but the participant does not attend the training without informing, we will deduct the entire amount paid for the training.
We provide on-site training and consultations at Blaumaņa Street 22, Riga or ATTA Center, Krasta Street 66 or at one of the places offered by the Client.
We provide training and consultations remotely (on-line) on MS TEAMS or ZOOM platforms.
In case of any questions, write to: zygon@zygon.lv or call +371 26588666
It is always possible to find the most mutually suitable solutions!
ZYGON BALTIC CONSULTING PRIVACY POLICY
The purpose of the privacy policy is to provide the natural person - the data subject - with information on the purpose, scope, protection and term of processing of personal data during the acquisition of data and processing of personal data of the data subject.
1. The controller and its contact details
1.1. The controller of personal data processing is SIA “Zygon Baltic Consulting” (hereinafter - ZBC), unified registration No. 40003394710, legal address “Rudzu Šukas”, Peltes, Siguldas parish, Siguldas district, LV-2150.
1.2. ZBC contact information in matters related to personal data processing is: zygon@zygon.lv. Using this contact information or by contacting the registered office of ZBC, you can ask a question about the processing of personal data.
1.3. ZBC is the owner and maintainer of the website zygon.lv.
ZBC undertakes to protect the privacy of personal data received by us, as well as to process and store only such data that is legally obtained and necessary for the provision of our operations, compliance with regulatory requirements and contractual obligations. By visiting and using the zygon.lv website, its visitors agree to the terms of the Privacy Policy described here, including the use of cookies.
2. Scope of the document
2.1. Personal data is any information about an identified or identifiable natural person.
2.2. The Privacy Policy applies to ensuring the protection of privacy and personal data with respect to:
• natural persons - customers, contact persons, cooperation partners, and other service users (including potential, former and current), as well as third parties who receive or transfer any information to ZBC in connection with the provision of services to a natural person (including contact persons, payers, etc.);
• ZBC training course attendees,
• ZBC personal examination clients
• Website maintained by ZBC.
2.3. ZBC cares about customers 'privacy and personal data protection, respects customers' right to the lawfulness of personal data processing in accordance with applicable law - the Personal Data Protection Law, Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data (Regulation) and other applicable privacy and data processing legislation.
2.4. The Privacy Policy applies to the processing of data, regardless of the form and / or environment in which the customer provides personal data (on the ZBC website, in paper format or by telephone) and in which company systems or paper form it is processed.
3. Collection and use of personal data
3.1. We may collect personal information from you directly when you provide ZBC information to register on zygon.lv, to receive information or shipments, to leave a comment, to ask a question, to contact ZBC or for other purposes. Please note that we will not collect personal information about you unless you provide this information voluntarily.
3.2. Data that ZBC could collect directly from you:
o name, surname
o postal address;
o e-mail address;
o telephone number;
o payment history;
o personal identification code.
3.3. When applying for news, ZBC can send information about planned training courses and other planned events to the e-mail address provided by you.
3.4. ZBC processes personal data for the following purposes:
3.4.1. For communication: - preparation and conclusion of the contract; - provision / maintenance of services; - improvement of services, development of new services; - to promote the use of the service; - customer and partner service; - examination and processing of objections; - settlement administration; - debt recovery and recovery; - maintenance and improvement of the website.
3.4.2. For work planning and analysis: - statistics and work analysis; - planning and accounting; - for measuring efficiency; - data quality assurance; - preparation of reports; - for other specific purposes, of which the Customer is informed at the moment he provides the relevant data to ZBC.
3.4.3. ZBC's website contains cookies created by Google Inc.'s Google Analytics program. The purpose of using Google Analytics cookies is to improve the quality of the content of the irzygon.lv website and to adapt the content to the needs of the users. You can learn more about the Google Analytics Terms of Service at http://www.google.com/analytics/terms/us.html. If you do not want the zygon.lv website to receive information about your activities on the lpva.lv website, you need to activate the Google Analytics Opt-out Browser Add-on (https://support.google.com/analytics/answer/181881). This add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that data about a particular website visit should not be sent to Google Analytics.
4. Legal basis for personal data processing
4.1. ZBC processes the customer's personal data on the following legal bases:
• for concluding and executing a contract - to enter into a contract upon the client's application and ensure its execution;
• for compliance with regulatory enactments - to fulfill the obligation specified in external regulatory enactments binding on ZBC;
• in accordance with the consent of the client - data subject;
• in the legitimate (legitimate) interests - to realize the legitimate (legitimate) interests of ZBC arising from the obligations existing between ZBC and the client or the concluded agreement or the law.
4.2. ZBC's legitimate (legitimate) interests are:
• verify the customer's identity before concluding the contract;
• to ensure the fulfillment of contractual obligations;
• prevent unreasonable financial risks for its operations;
• retain client applications for training courses or other events;
• analyze ZBC website, websites, develop and implement their improvements;
• design and develop services;
• advertise your services by sending informative notices;
• send other reports on the progress of the contract and events relevant to the performance of the contract;
• ensure effective management processes;
• to ensure and improve the quality of services;
• administer payments;
• administer outstanding payments;
• apply to public administration and operational institutions and courts to protect their legal interests;
• to inform the public about its activities.
4. Cookies Data about website visitors can also be obtained indirectly by obtaining information through cookies. Cookies are files that a web browser stores on a user's computer or mobile device. In this way, websites can also save the user's individual settings. Cookies can be seen as a way for a website to obtain information that allows it to identify the user and respond accordingly. The information related to cookies is not used to identify visitors to the site zygon.lv. You have the option of prohibiting your internet browser from using cookies, which will not prevent you from using the website, but it may restrict the use of zygon.lv. In addition, the server will register your Internet Protocol (IP) address, browser type, language setting, operating system, Internet Service Provider (ISP), time stamp, and time spent in the zygon.lv sections of the site. This information is collected and used only to ensure convenient and safe operation of the website, as well as for the purposes of compiling statistics, providing an opportunity to analyze the experience of site visitors and learn more about zygon.lv visitors' activities on the site.
5. Data security ZBC protects customer data using modern technology, taking into account existing privacy risks and ZBC's reasonably available organizational, financial and technical resources, including the following security measures: • Data encryption when transmitting data (SSL encryption);
5.1. ZBC retains your personal information for as long as necessary to achieve the purposes described above or legal requirements.
5.2. All personal data that has become known to ZBC as users of the website zygon.lv is considered confidential information. Personal data is processed and used only for the purpose and to the extent specified in this Privacy Policy. When processing and storing personal data, ZBC ensures the protection of personal data from accidental or unlawful disclosure, alteration, as well as from any other unlawful processing. Only the responsible persons appointed by ZBC have access to the data processing and modification functions.
5.3. ZBC does not disclose to third parties the customer's personal data or any information obtained during the provision of services and the term of the agreement, including information about the services received, except:
• if the data must be transferred to the relevant third party within the framework of the concluded contract in order to perform any function necessary for the performance of the contract or delegated by law (for example, to the bank within the settlement or to provide a service,
• with the express and unambiguous consent of the client;
• persons provided for in external regulatory enactments upon their justified request, in accordance with the procedures and to the extent specified in external regulatory enactments;
• in cases specified in external regulatory enactments, for the protection of the legitimate interests of ZBC, for example, by applying to a court or other state institutions against a person who has infringed the legitimate interests of these ZBCs 6. Duration of storage of personal data
6.1. ZBC stores and processes the customer's personal data as long as at least one of the following criteria exists:
• only as long as the contract with the client is valid;
• as long as, in accordance with the procedures specified in external regulatory enactments, ZBC or the client can realize its legitimate interests (for example, submit objections or bring or bring a claim to court);
• as long as one of the parties has a legal obligation to retain the data;
• as long as the customer's consent to the relevant processing of personal data is valid, unless there is another legal basis for the processing.
6.2. After the above conditions end, the customer's personal data is deleted.
7. Access to personal data and other customer rights
7.1. ZBC undertakes to ensure the accuracy of personal data in accordance with the information that has become available to ZBC when using the website zygon.lv.
7.2. Visitors to the website have the right to access their personal data by sending a request to ZBC for the provision of information using the e-mail address: zygon@zygon.lv. Visitors have the right to request the following information:
1. the purpose and legal basis of the processing of personal data;
2. the date on which the last change to the data was made;
3. source of personal data acquisition;
4. information on whether personal data is processed in an automated way;
5. and other information, if required by regulatory enactments.
7.3. In accordance with regulatory enactments, the customer also has the right to request access to ZBC's personal data, as well as to request ZBC to supplement, correct or delete, or restrict processing in relation to the customer, or the right to object to processing (including processing of personal data to the legitimate (legitimate) interests of ZBC) as well as the right to data portability. This right shall be exercised in so far as the processing of the data does not result from the obligations of ZBC imposed on it by the laws and regulations in force and which are performed in the public interest.
7.4. Visitors to the website zygon.lv have the right to request that his / her personal data be supplemented, corrected and data processing terminated or data deleted if they are outdated, incomplete, false, unlawfully processed or no longer meet the said purpose of data processing. In case you want to delete your personal data or make changes in it, or you have any questions about the use of your personal data, please contact ZBC by e-mail: zygon@zygon.lv
7.5. The customer has the right to receive the information specified in regulatory enactments in connection with the processing of his data.
7.6. The Client may submit a request for the exercise of his rights:
• in writing in person at the ZBC office, presenting an identity document;
• by e-mail.
7.7. Upon receipt of a client's request for the exercise of its rights, ZBC verifies the client's identity, evaluates the request and executes it in accordance with regulatory enactments.
7.8. ZBC sends the response to the customer by post to the contact address indicated by him in a registered letter or e-mail, taking into account, as far as possible, the method of receiving the response specified by the customer.
7.9. ZBC ensures compliance with data processing and protection requirements in accordance with regulatory enactments and, in the event of a customer's objection, takes appropriate action to resolve the objection. However, if this fails, the customer has the right to apply to the supervisory authority - the Data State Inspectorate.
8. Changes to the Privacy Policy
8.1. We assume that you have read and accepted this Privacy Policy before using the zygon.lv website. If you do not agree to this Privacy Policy, please do not provide any information via zygon.lv. ZBC reserves the right to unilaterally change and supplement the Privacy Policy at any time without notice and at any time. The version of the Privacy Policy available on the website zygon.lv is current.
8.2. For issues related to the Privacy Policy or data processing, as well as in other cases, please contact us by e-mail: zygon@zygon.lv